@bankwithsmile Sammie - there is no problem with either my username or my password. This limit is applied to the total @bankwithsmile is online banking down? @bankwithsmile still locked out of my account on multiple due to that recurring glitch of yours in the passcode fields. Pls don't ask me again which devices/bowsers I'm using and then disappear. smile is a British banking brand that operated as a trading division of The Co-operative Bank.It started as the UK's first fully digital bank in 1999, offering full-service current accounts, savings, ISAs, investments and credit cards. I can enter my username and password. Take five to think and protect yourself This problem has been around for a while and you didn't warn your customers or fix it. @bankwithsmile At the moment, I can't log in. @bankwithsmile @StavRuler How long has this been going on? @bchclnrbch Registered in England and Wales No.990937. Read and write Smile Bank reviews today to help increase trust and transparency in financial services. While other banks had offered digital services prior to the founding of Smile, Smile was the first banking service to … @MarkJElliot Can't log in via tablet, phone or PC, @JillKenMcN @bankwithsmile That's lovely but please, you don't need to do that. Happening across multiple browsers/devices, @bankwithsmile I've been going round in circles trying to find the live chat function on the site. @WanderingSal @bankwithsmile Its happening again @WanderingSal mobile ok but can't log in using security codes, please resolve @bankwithsmile. Catch 22. The UK’s first digital bank, smile is known for its role in past technological innovations in banking. May have to go else where as everything to do with Smile is glitchy and outdated! Registered in England and Wales No. Smile is a British banking brand; founded in 1999, it operates as a division of the Cooperative Bank and was the UK’s first fully digital bank. @crm_uk @bankwithsmile @crm_uk Hi Clive, sorry to hear about the issues you're experiencing. Is it down? After Christmas we are off. Robert Brault. This is a repeated issue your end, occurring across devices and browsers both last week and the week before. We were invented by The Co‑operative Bank in 1999 and we’ve been smiling ever since. The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Is this a site maintenance issue? @bankwithsmile Can't enter security code on any device. @bankwithsmile having a problem logging in internet banking .. says too many redirects - clear cookies.. which doesnt work. @bankwithsmile why can't I log in? The Co‑operative Bank p.l.c. @imatwat4 Facebook, User reports indicate no current problems at Smile. Master class of incompetence. Need to make a large transfer so this is the final straw. When will it be fixed? @bankwithsmile Not again! @bankwithsmile I've been going round in circles trying to find the live chat function on the site. When I click log in its just loading forever in multiple devices and connections. @simoncoxemerald Tried brave and chrome.. same error. I have a problem with Smile Smile Bank, which has around 100,000 customers, has apologised for problems with its online banking and mobile app, but it was unable to provide the BBC with a reason for the outage, or say when the problem would be fixed. @bankwithsmile Can't enter security code on any device. If you haven't already you'd need to raise a formal complaint. Is that still ongoing? and are subject to status and our lending policy. Box 101, 1 Balloon Street, Manchester M60 4EP. @bankwithsmile issues back again smile. After 16 years, she left Smile Bank on Friday after she was unable to view a crucial re-mortgage payment. @bankwithsmile OK same problem occurs when I try to access on a phone (through search engine, not a smile app), @bankwithsmile sorry I can't deal with the bot. Says "There was a problem with the connection Smile je nejpokročilejší vyhledávač věcí na trhu. @StavRuler Box 101, 1 Balloon Street, Manchester M60 4EP. Any news on when this will be sorted? @bankwithsmile Hi Michelle, no that didn't help, I'm still getting the same error message. Any news on when this will be sorted? @bankwithsmile any login issues currently ? I will not use the phone app. I've cleared cache, smile cookies, history, bookmarks. @bankwithsmile At the moment, I can't log in. During the Vietnam War (1959-1975), the U.S. military used the toxic herbicide Agent Orange to clear forests and rural land across Vietnam. The Co‑operative Bank, Platform, smile and Britannia are trading names of The Co‑operative Bank p.l.c., P.O. Intermittently won't let me sign into my account and you've helpfully sent me a secure messenger on another issue I now can't access, @bankwithsmile No online chat. Registered in England and Wales No.990937. @DaisyDenehy1 Anyone else having problems contacting @bankwithsmile? Try logging in again', @bankwithsmile And, sadly, mine is apparently an issue shared with others that can't be overcome by changing the username, @bankwithsmile is your website down? @MsHayleyDavis Both app and online not working. @bankwithsmile Can't log in on laptop nor mobile app. It's telling me I have no internet Smile always the worst app... An embarrasment. our smile Current Account, and, Our Modern Slavery and Human Trafficking Statement. @bankwithsmile no, it's not a browser or cookies issue. The Co-op Bank's app and online services are enjoying an extended lie-in today with multiple customers complaining they're locked out. I've had 2 automated calls that say they are from smile wanting me to verify my transactions. @bankwithsmile still locked out of my account due to that recurring 3-wk glitch of yours in the passcode fields. of any deposits you have with the following: The Co‑operative Bank, Britannia and smile. @WanderingSal 31 December: User reports indicate problems at The Co-operative Bank 23 November: User reports indicate problems at The Co-operative Bank 11 November: User reports indicate problems at The Co-operative Bank Check past issues Stay up to date Be the first to know the next time The Co-operative Bank goes down. @bankwithsmile is your online banking messaging service working? @bankwithsmile Sammie - there is no problem with either my username or my password. @bankwithsmile Hi Michelle, no that didn't help, I'm still getting the same error message. This is the banking account login on the Web site. It offers full-service current accounts, savings, ISAs, investments and credit cards. @bankwithsmile is the online banking down?? Any news on when this will be sorted? and are subject to status and our lending policy. Cannot log on. @JillKenMcN @bankwithsmile That's lovely but please, you don't need to do that. @bankwithsmile Hi! Is this the same recurring problem? Have you screwed up like last time you changed the login procedure ie you reduced the length of password. No queues, no hassle, no jargon, no What’s going on? But the latest service outage proved to be the “last straw” for longtime customer Emma Hopkinson-Spark. @DeniseJay15 Smile Bank, which has around 100,000 customers, has apologised for problems with its online banking and mobile app, but it was unable to provide the … @WanderingSal © Ookla, LLC. @SWRDigital Over the past 2 years I have noticed the Customer Service getting worse. As an internet bank this is getting very frustrating. single-engine plane. Since 1999, Smile Bank has provided online banking services including credit cards and current accounts to customers throughout the UK. I know you were doing maintenance in October. We would like to show you a description here but the site won’t allow us. @crm_uk @bankwithsmile @crm_uk Hi Clive, sorry to hear about the issues you're experiencing. It now operates as a trading division of The Co-operative Bank, but its unique history ensures it’ll always remain a distinct entity.While it was on the cutting edge of banking in the late 90s, is it still today? HI @BankWithSmile @bankwithsmile No online chat. Also, please pass my issue to tech support. Long phone Q, no service from Smile again. So is the app? @bankwithsmile After entering my username, password and security code all correctly (confirmed by smile call centre today that no incorrect login attempts are on the system), I get the following message 'There was a problem with the connection When will it be fixed? I will not use the phone app. Smile and NS&I are passing the problem between them and I am faced with a £150,000 overdraft Anna Tims Tue 17 May 2016 02.00 EDT Last modified on Fri 1 Dec 2017 23.27 EST After Christmas we are off. Apart from all the downtime/ maintenance breaks, the biggest current issue - and has been for some time - is the giant Cookie Policy banner that obscures your information and the action buttons. Read on the original site. I am get to the web site no problem but when I click on log in I get the link swirly squares and then a blank page. Denis Waitley. The online-only bank, owned by Co-Operative Bank, said it was working urgently to resolve the problem. 990937. 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